SURA Holiday Season Office Closure 2025

National Distribution Manager

tena.dedic@austagencies.com.au

With over 20 years of experience in the strata insurance industry, Tena brings a deep understanding of customer needs, stakeholder collaboration, and strategic leadership. Starting her career in 2004, Tena’s worked across all major strata insurers, building a strong foundation in both customer service and sales.

In 2019, Tena joined AUB Group’s Longitude Insurance, where her leadership and results-driven approach led to a promotion to National Sales Manager within a year. In 2025, she took on a new challenge with Austagencies as National Distribution Manager, continuing to focus on growth, team development, and delivering tailored solutions to clients.

A firm believer in the principle that “the customer comes first,” Tena is known for prioritising client needs over products, fostering trust, and building long-term relationships. Her natural ability to connect across teams and functions has earned her recognition, including a nomination for the UW Agency BDM of the Year Excellence Award in 2023.

At the heart of her work is a commitment to collaboration, integrity, and service excellence—values that continue to shape their impact across the industry.

National Distribution Manager

gary.serian@austagencies.com.au

Gary Serian is an experienced insurance professional with a proven track record in business development, strategic partnerships, and client relationship management. Prior his current role at Austagencies, he was the National Business Development Manager at Strata Unit Underwriters (SUU), where he has played a key role in driving growth and strengthening market presence over the past seven years. His earlier career at IAG honed his expertise in supplier management, performance analysis, and operational improvement, giving him a well-rounded perspective across the insurance value chain.

Gary is known for his authenticity, integrity, and results-driven approach, whilst bringing extensive industry knowledge and a genuine commitment to building strong, lasting relationships with clients, partners, and colleagues alike.

National Relationships Manager

Jonathan.reeve@austagencies.com.au

Jono has been a valued member of the group since 2014, bringing over a decade of experience across key areas of the business including claims, underwriting, and relationship management.

In his current role as National Distribution Manager, Jono plays a pivotal role in driving strategic growth, strengthening broker engagement, and delivering tailored solutions that meet evolving client needs

National Relationships Manager

peter.blunden@sura.com.au

Trainee Underwriter

nicholas.christodoulou@sura.com.au

Nick holds a Bachelor of Business from Monash University, with a major in Business Law. Known for his commitment to excellence, he consistently delivers outstanding service to brokers while fostering strong, trusted relationships across the market. With a passion for achieving impactful results, Nick plays a key role in driving the success and growth of the Technology Risks team.