Making sense of Insurance claims

Our locally based highly experienced claims teams encompass individuals who not only specialise in case management, but who are passionate about helping customers during some of their most challenging moments.

SURA is determined to provide the highest quality of service by exceeding our customers’ expectations, and with 20 plus years of delivering to this standard we have become a trusted leader in terms of our claims management service. Whether you have encountered an event impacting your General, Commercial or Specialty Assets, our expert team are on hand to relieve that stress and get you back to normal as quickly as possible.

Our team understands how stressful dealing with an event can be. That’s why we make our claim process as “hands-off” as possible. We take control of the problem by leveraging our industry knowledge, vast network of experts, and carefully selected trades panel to give you peace of mind when going through a claims process.

We take great pride in our excellent communication and claims handling skills during these difficult times.


Please contact our Claims team today

AgencyPhone NumberEmail
SURA Australian Bus & Coach02 9930 9580 (option 1 then option 1)[email protected]
SURA Construction02 9930 9580 (option 1 then option 5)[email protected]
SURA Engineering02 9930 9580 (option 1 then option 5)[email protected]
SURA Film & Entertainment02 9930 9580 (option 1 then option 6)[email protected]
SURA Labour Hire03 6231 7700[email protected]
SURA Liability 03 8823 9450 (extension 2600)[email protected]
SURA Marine02 9930 9580 (option 1 then option 2) [email protected]
SURA Motor Dealers02 9930 9580 (option 1 then option 4)[email protected]
SURA Professional Risks02 9930 9507 (option 1 then option 3)[email protected]
SURA Technology RisksEmail only [email protected]
Other02 9930 9580 (option 1 then option 6)[email protected]