
Our office will be closed from 5.00pm Friday 17 December, 2021 to 8.30am Tuesday 4 January, 2022. Please direct any underwriting or claims enquiries to the appropriate person on our Christmas Contacts list during this time. The SURA team wishes you a happy holiday season.
Any advice provided on this website is of a general nature only and does not take into account your objectives, financial situation, or needs. Please refer to the Policy Wording/Product Disclosure Statement and Target Market Determination (if applicable) for the full terms of cover (conditions, limits and exclusions apply) to decide if a product is right for your personal circumstances. Our products and services are provided by separate companies in the SURA Group. For a list of these companies and associated entities click here.
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TENA DEDIC
National Distribution Manager
With over 20 years of experience in the strata insurance industry, Tena brings a deep understanding of customer needs, stakeholder collaboration, and strategic leadership. Starting her career in 2004, Tena’s worked across all major strata insurers, building a strong foundation in both customer service and sales.
In 2019, Tena joined AUB Group’s Longitude Insurance, where her leadership and results-driven approach led to a promotion to National Sales Manager within a year. In 2025, she took on a new challenge with Austagencies as National Distribution Manager, continuing to focus on growth, team development, and delivering tailored solutions to clients.
A firm believer in the principle that “the customer comes first,” Tena is known for prioritising client needs over products, fostering trust, and building long-term relationships. Her natural ability to connect across teams and functions has earned her recognition, including a nomination for the UW Agency BDM of the Year Excellence Award in 2023.
At the heart of her work is a commitment to collaboration, integrity, and service excellence—values that continue to shape their impact across the industry.
GARY SERIAN
National Distribution Manager
Gary Serian is an experienced insurance professional with a proven track record in business development, strategic partnerships, and client relationship management. Prior his current role at Austagencies, he was the National Business Development Manager at Strata Unit Underwriters (SUU), where he has played a key role in driving growth and strengthening market presence over the past seven years. His earlier career at IAG honed his expertise in supplier management, performance analysis, and operational improvement, giving him a well-rounded perspective across the insurance value chain.
Gary is known for his authenticity, integrity, and results-driven approach, whilst bringing extensive industry knowledge and a genuine commitment to building strong, lasting relationships with clients, partners, and colleagues alike.
JONATHAN REEVE
National Relationships Manager
Jono has been a valued member of the group since 2014, bringing over a decade of experience across key areas of the business including claims, underwriting, and relationship management.
In his current role as National Distribution Manager, Jono plays a pivotal role in driving strategic growth, strengthening broker engagement, and delivering tailored solutions that meet evolving client needs