Arrow

SPECIALIST INSIGHT.
COMPLETE SECURITY

We are specialist industry specialists. We don’t try to be all things to all people – we focus on a core group of industries only, which we understand back to front. Our unique viewpoint affords us an intimate and invaluable understanding of industry-specific risk. This means we can give clients and their end customers complete security, purpose-built for them and them alone.

About Sura

Top

SURA is a group of specialist underwriting agencies.
We develop products
from the ground up to
suit specialist needs.

We capture the detail others often overlook.
Our clients feel safe – secure in the knowledge that their business challenges are covered by policies purpose-built just for them. We see the forest and the trees. We read complex formulas. Join the patterns and dots. It’s this that sets us apart. Purpose built, complete understanding.

Our people

Top

HOME TO THE BEST MINDS
IN THE INDUSTRY

SURA is uniquely placed in the market. With an established stable of recognised leaders and industry experts they are the home of the brightest minds in the industry. A network of know-how. A group of thinkers who simplify the complex and make sense of insurance. The underwriters within the SURA team are all specialists in particular insurance products or industry sectors.

Our underwriters are
all specialists in particular insurance products
or industry sectors

CRAIG PATTERSON

CRAIG PATTERSON
Executive Chairman

Angie Zissis

Angie Zissis
Managing Director

Denver Van Gramberg

Denver Van Gramberg
Head of Sales and Marketing

MARK CAMPBELL

MARK CAMPBELL
Head of IT

Carol Taylor

Carol Taylor
Technical Claims Manager

Andrew N Bunting

Andrew N Bunting
CLAIMS OPERATIONS MANAGER

Andy Pytches

Andy Pytches
Chief Financial Officer

Tracey Martin

Tracey Martin
Head of Strategy, Risk and Compliance

Claims

Top

making sense of
insurance claims

Our centralised claims team, with a combined experience of over 150 years, provide exceptional and unparalleled claims service. We understand our main role is after a loss has occurred when the insured may be feeling anxious or frustrated and we take great pride in our excellent communication and claims handling skills during these difficult times.

We strive to take prompt and immediate action when a loss has occured and work closely with our panel of specialised service providers to provide our customers and their brokers the peace of mind they need. We draw experience from a wide range of skills and knowledge in order to fulfil our mission of striking the correct balance between efficient claims handling and ensuring our customers claims receive their full and just entitlement.

We take great pride
in our excellent communication and claims handling skills during
these difficult times.

News

Top

Featured News

Archive

SURA celebrates Christmas
Staff around Australia enjoyed a SURA Christmas Party to add more cheer to a successful year. From Macquarie S... Read more

05/12/2014

SURA on the Gold Coast
In November a large team from SURA, led by Toby Guy, turned out to the annual IAA conference at the Sheraton M... Read more

24/11/2014

SURA 'backs' a winner
In true Australian style the SURA team took-in all that the 2014 Melbourne Cup could offer. In venues all arou... Read more

04/11/2014

Announcing SURA Hospitality
SURA Hospitality is a new underwriting agency created by the amalgamation of Guardian, Celestial, Dolphin and ... Read more

25/04/2014

Contact Us

Top

SYDNEY
Level 13,
141 Walker Street
North Sydney NSW 2060

PO Box 1813
North Sydney NSW 2059
02 9930 9500

Newcastle
Lot 12, Level 2
215 Pacific Highway
Charlestown NSW 2290

PO Box 226
Charlestown NSW 2290
02 4904 8330

Melbourne
Level 10
460 Bourke Street
Melbourne VIC 3000

GPO Box 1281
Melbourne VIC 3001
03 8823 9400

Brisbane
Level 8
500 Queen Street
Brisbane QLD 4000
07 3434 2626

Perth
Level 1
35 Havelock Street
West Perth WA 6005
    
PO Box 1030
West Perth WA 6872
08 6380 6600

Hobart
Level 1, Suite 6
175 Collins Street
Hobart TAS 7000
03 6234 9324

 

Baulkham Hills
Suite 1.04
29-31 Lexington Drive
Bella Vista NSW 2153
02 9672 6088

PO Box 7423
BAULKHAM HILLS NSW 2153

Tuggerah
Suite 8.1 Zenith Business Centre,
6 Resilience Drive
Tuggerah NSW 2259

National Claims Contact Information
02 9930 9580